St. Mary’s Hospital in Amsterdam, NY is the largest acute care hospital in the region, serving over 252,000 patient visits a year. More than a hospital, St. Mary’s has become a highly accessible healthcare system with four off-site family health centers and seven behavioral health service locations throughout two counties. St. Mary’s was the first hospital in the region to develop community primary care centers. These centers, with doctor’s office settings, include the provision of specialty medical and laboratory services as well as occupational health services.
Providing information to physicians from the MEDITECH HCIS system had been a manual distribution process where staff in each of the ancillary areas would be responsible for preparing paper reports for distribution, either by courier, fax, or mail. They knew there had to be a more efficient way.
“There is no manual intervention which reduces the likelihood that someone dials the wrong number and sends the confidential information to the wrong recipient, a serious issue that violates HIPAA security regulations,” said Eugene Coffey, systems programmer at St. Mary’s Hospital.
After engaging with Interbit Data and implementing their NetDelivery solution, Coffey said, “Now we produce radiology reports that are electronically signed and downloaded to the appropriate office for faxing or distribution over the Internet. NetDelivery simplifies the process by delivering the reports we need while providing multiple delivery options to satisfy the various customer needs.”
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- How to communicate and share patient data securely across many location sites
- How to ensure access to critical patient information during downtimes
- Secure alternatives to traditional faxing