Ensuring an Effective Product Implementation

By Alex Konstantinovsky, director of implementation

When customers are getting ready to implement one of our software products, they want to make sure they perform certain tasks and allocate the resources necessary to make the implementation effective and executed in a timely fashion. Here’s a check list of action steps for you.

The Reality (or Myth) of Interoperability: Is it the Death of Plug and Play?

By Brian Main, Lead Developer, Interbit Data

When interoperability was introduced, the thinking was that it would simplify everything and lead to a virtual integration of disparate applications. Technology would be plug and play, seamlessly and automatically working together. However, that has proven to not be the case. Although interoperability in essence seems simple, there is a lot that can go wrong with it, and it is a far cry from integration.

The Myth of the Nines: What Happens When the System is Unavailable?

By Arthur Young, founder and president, Interbit Data

You may have the most advanced, state-of-the art technology installed, and a crack team of IT people to support it, yet downtime is inevitable. Yes, systems need to be brought down on purpose for maintenance or upgrades. But, there are the times when you-know-what happens (as Murphy’s Law ensures) and your system goes down. So, what happens in your organization when the healthcare information system is not available?

Are You Benefiting From Your Technology Implementation for Meaningful Use?

By Arthur Young, founder and president, Interbit Data

Achieving Meaningful Use (MU) has required you to not only implement specific technology but continuously prove you are using it in a “Meaningful” way. You’re investing a great deal of time as well as money, but the question is: Are you getting any benefit? (Other than the incentives, of course.) Are you getting the benefit you expect from all this time and effort?