When people think about healthcare information system downtimes, they often immediately think about the impact on patient care. But, downtimes can be very costly in terms of both patient safety and dollars, especially if you don’t have a good business continuance plan, which we’ll outline below. But the financial costs are not the only costs.

Hospitals are a bit like cities. Cities have systems that keep them running, such as sanitation, police, and power. Hospitals have an HCIS. What happens when this system stops running? For a hospital, suddenly, the technology that helped it run like a well-oiled machine is gone. Uh oh. It will impact the entire hospital, but arguably the following four roles […]

One moment all was “normal.” Or the “normal” that nurses and other clinicians, admissions and pharmacy staff experience each day. But then the hospital gets an unexpected surprise. The patient rounds, the dispensing of meds, the patient intake, the normal things that happen every day, shift after shift, suddenly get the equivalent of a splash of cold water to the […]