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PatientPath™

Waiting Room Management

The PatientPath™ Waiting Room Management module provides streamlined workflows

Optimize Waiting Room Experience

Checking in a patient isn’t just greeting a patient and putting their name on a list. The check-in desk for outpatient services is the central hub for registration. It’s the first point of contact between your customer and your staff – and first impressions make a big difference. Preparation is paramount in creating a positive customer experience. The PatientPath™ Waiting Room Management module provides streamlined workflows

Streamline Day-of-Service Flow

Preregistration Management and tracking ultimately streamlines day-of service patient flow, increases the efficiencies of multiple departments including Admissions, and improves patient satisfaction with reduced or even zero time in registration.

 

Increase Throughput and Efficiencies

How many of your out-patients are entirely pre-registered before they hit your door on day-of service? 50%? 20%? Fewer? Imagine a scenario where your completed preregistration percentage increases to 90% or more. A scenario where you not only increase throughput on day-of-service, but you increase efficiencies for every department involved in the day-of-service procedure/s. You reduce patient leakage and improve HCAHPS scores because you’ve improved the patient experience.

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Or contact your Interbit Account Manager.

PatientPath Waiting Room Management

Key Features

  • Eliminates the need for the registration team to do patient “homework” the night
    before
  • Provides integrated, intelligent order searches for Scheduled and Walk-In patients
  • Custom colors and alerts for pre-registration status, COVID exposure status, and excessive wait times
  • Provides the check in staff outstanding preregistration requirements for scheduled
    patients with a single click – including patient order
  • Provides a robust check in module to accommodate Scheduled and Walk-In patients
  • ActiveWaitQtm organizes patients waiting for a registrar, and helps registrars select the nextappropriate patient based on a variety of
    indicator