Insights & Expertise

Downtime Patient Verification (DPV) works with our NetSafe business continuance product, which ensures that the latest patient information is available in the event of an HCIS downtime or a system failure. Using that information, DPV can generate and print bar-coded patient ID wristbands which can ...

When customers are getting ready to implement one of our software products, they want to make sure they perform certain tasks and allocate the resources necessary to make the implementation effective and executed in a timely fashion.

When interoperability was introduced, the thinking was that it would simplify everything and lead to a virtual integration of disparate applications. Technology would be plug and play, seamlessly and automatically working together. However, that has proven to not be the case. Although ...

You may have the most advanced, state-of-the art technology installed, and a crack team of IT people to support it, yet downtime is inevitable. Yes, systems need to be brought down on purpose for maintenance or upgrades. But, there are the times when you-know-what happens (as Murphy’s Law ensures) ...

You’re taking all the necessary steps to meet the requirements for the “meaningful use” of certified EHR technology to improve patient care and qualify for the financial incentives from the Medicare and Medicaid EHR Incentive Programs. For most of you, this has required implementing new or updating ...

There’s been a flurry of activity to implement systems that are required for healthcare entities to meet Meaningful Use (MU) requirements. With the implicit focus on achieving MU, and avoiding the consequences of not meeting those requirements, healthcare organizations may not focus on the ...

I’ve been in the healthcare IT industry for 30 years. I’ve seen a variety of HCIS vendors blossom and fade or enter the space and fail completely. I’ve also seen vendors move up and down in revenue. Epic, however, seems different.