Our Take on Healthcare Tech Since 1997

The Application Developer’s Conundrum: Advancing the Technology While Maintaining Backward Compatibility

As software developers, we’re always working on enhancing our technology. We aim to progress our solutions’ functionality to the leading edge rather than just keeping it up-to-date with the current trends. Applications are typically developed based on the latest operating systems and servers (currently Windows 2016), however the OS that our customers have installed and use can be older, such […]

Continue reading

Everything You Need to Know About Ransomware Attacks (But Were Afraid to Ask)

Ransomware Attacks Ransomware has been in the news a lot in recent weeks following attacks on businesses (less-publicized) and hospitals (Kentucky, Three Hospitals, CA Hospital, etc.). As a service to the healthcare community, we are providing a centralized resource for information on the issue, as well as links to pro-active and reactive remediation. What is Ransomware? According to Trend Micro, Ransomware is a type of […]

Continue reading

Our Answers to the Top 5 Questions on Downtime Patient Verification (DPV)

Downtime Patient Verification (DPV) works with our NetSafe business continuance product, which ensures that the latest patient information is available in the event of an HCIS downtime or a system failure. Using that information, DPV can generate and print bar-coded patient ID wristbands which can then be scanned against that patient’s paperwork for a correct match. Q: What is the primary benefit of […]

Continue reading

Ensuring an Effective Product Implementation

When customers are getting ready to implement one of our software products, they want to make sure they perform certain tasks and allocate the resources necessary to make the implementation effective and executed in a timely fashion. Here’s a check list of action steps for you: Have your server set up. Before any implementation begins, customers need to have the right […]

Continue reading

The Reality (or Myth) of Interoperability: Is it the Death of Plug and Play?

When interoperability was introduced, the thinking was that it would simplify everything and lead to a virtual integration of disparate applications. Technology would be plug and play, seamlessly and automatically working together. However, that has proven to not be the case. Although interoperability in essence seems simple, there is a lot that can go wrong with it, and it is […]

Continue reading

The Myth of the Nines: What Happens When the System is Unavailable?

You may have the most advanced, state-of-the art technology installed, and a crack team of IT people to support it, yet downtime is inevitable. Yes, systems need to be brought down on purpose for maintenance or upgrades. But, there are the times when you-know-what happens (as Murphy’s Law ensures) and your system goes down. It could be a network or […]

Continue reading

Are You Benefiting From Your Technology Implementation for Meaningful Use?

You’re taking all the necessary steps to meet the requirements for the “meaningful use” of certified EHR technology to improve patient care and qualify for the financial incentives from the Medicare and Medicaid EHR Incentive Programs. For most of you, this has required implementing new or updating current technology. In addition, to show that you are meaningfully using your EHR […]

Continue reading

Are You Realizing the Full Value of Your Technology?

There’s been a flurry of activity to implement systems that are required for healthcare entities to meet Meaningful Use (MU) requirements. With the implicit focus on achieving MU, and avoiding the consequences of not meeting those requirements, healthcare organizations may not focus on the additional potential capabilities of these systems. Healthcare information and electronic health records systems can, if utilized […]

Continue reading