Our Take on Healthcare Tech Since 1997

A Day in the Life of a Doctor, Nurse, Pharmacist or Admissions Person When the Healthcare Information System Goes Down

Hospitals are a bit like cities. Cities have systems that keep them running, such as sanitation, police, and power. Hospitals have an HCIS. What happens when this system stops running? For a hospital, suddenly, the technology that helped it run like a well-oiled machine is gone. Uh oh. It will impact the entire hospital, but arguably the following four roles […]

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Does Your HCIS Downtime Plan Resemble a 5k Race?

One moment all was “normal.” Or the “normal” that nurses and other clinicians, admissions and pharmacy staff experience each day. But then the hospital gets an unexpected surprise. The patient rounds, the dispensing of meds, the patient intake, the normal things that happen every day, shift after shift, suddenly get the equivalent of a splash of cold water to the […]

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HIPAA Mandate: Maintaining Business Continuity During Downtime

HIPAA Mandate: Maintaining Business Continuity During Downtime

HIPAA’s “Security Guidelines” mandate that all healthcare organizations using healthcare data comply with its data security and business continuity standards, and the penalties and fines for noncompliance are substantial. A contingency plan for disaster recovery and business continuity is a key standard stipulated in the HIPAA Security Rules under the Administrative Safeguards Section, so you clearly need to have such a plan in place.

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The Costs and Impact of HCIS Downtimes

Costs and Impact of HCIS Downtimes

As mentioned in our previous blog, “The Inevitable HCIS Downtime,” your healthcare information system (HCIS), which houses all your patient information, can be brought down for reasons that are planned (maintenance, upgrades, etc.), but unplanned downtimes can occur at any time due to a number of reasons, including a loss of power, network connectivity, natural disaster, or even a system failure. Network, system and power outages occur annually, and always at a cost and impact to your organization.

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The Inevitable HCIS Downtime

The Inevitable HCIS Downtime

What goes up must come down. As healthcare processes have become more and more automated and healthcare organizations transferred to electronic health records to simplify patient data management, a new set of challenges has emerged. Security of electronic patient data is one, mainly due to HIPAA and other governmental regulations. Healthcare information system (HCIS) reliability is another challenge.

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TOPIC COLLECTION: Cybersecurity

Recent cyberattacks on healthcare facilities have had significant effects on every aspect of patient care and organizational continuity. They highlight the need for healthcare organizations of all sizes and types to implement cybersecurity best practices and conduct robust planning and exercising for cyber incident response and consequence management. As the number of cyberattacks on this sector increases, healthcare practitioners, facility executives, information technology professionals, and emergency managers must remain current on the ever-changing nature and type of threats to their facilities, systems, patients, and staff. The resources in this Topic Collection can help stakeholders better protect against, mitigate, respond to, and recover from cyber threats, ensuring patient safety and operational continuity. 

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The Application Developer’s Conundrum: Advancing the Technology While Maintaining Backward Compatibility

As software developers, we’re always working on enhancing our technology. We aim to progress our solutions’ functionality to the leading edge rather than just keeping it up-to-date with the current trends. Applications are typically developed based on the latest operating systems and servers (currently Windows 2016), however the OS that our customers have installed and use can be older, such […]

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