Our Take on Healthcare Tech Since 1997

Does Your HCIS Downtime Plan Resemble a 5k Race?

One moment all was “normal.” Or the “normal” that nurses and other clinicians, admissions and pharmacy staff experience each day. But then the hospital gets an unexpected surprise. The patient rounds, the dispensing of meds, the patient intake, the normal things that happen every day, shift after shift, suddenly get the equivalent of a splash of cold water to the […]

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HIPAA Mandate: Maintaining Business Continuity During Downtime

HIPAA Mandate: Maintaining Business Continuity During Downtime

HIPAA’s “Security Guidelines” mandate that all healthcare organizations using healthcare data comply with its data security and business continuity standards, and the penalties and fines for noncompliance are substantial. A contingency plan for disaster recovery and business continuity is a key standard stipulated in the HIPAA Security Rules under the Administrative Safeguards Section, so you clearly need to have such a plan in place.

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The Costs and Impact of HCIS Downtimes

Costs and Impact of HCIS Downtimes

As mentioned in our previous blog, “The Inevitable HCIS Downtime,” your healthcare information system (HCIS), which houses all your patient information, can be brought down for reasons that are planned (maintenance, upgrades, etc.), but unplanned downtimes can occur at any time due to a number of reasons, including a loss of power, network connectivity, natural disaster, or even a system failure. Network, system and power outages occur annually, and always at a cost and impact to your organization.

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The Inevitable HCIS Downtime

The Inevitable HCIS Downtime

What goes up must come down. As healthcare processes have become more and more automated and healthcare organizations transferred to electronic health records to simplify patient data management, a new set of challenges has emerged. Security of electronic patient data is one, mainly due to HIPAA and other governmental regulations. Healthcare information system (HCIS) reliability is another challenge.

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The Application Developer’s Conundrum: Advancing the Technology While Maintaining Backward Compatibility

As software developers, we’re always working on enhancing our technology. We aim to progress our solutions’ functionality to the leading edge rather than just keeping it up-to-date with the current trends. Applications are typically developed based on the latest operating systems and servers (currently Windows 2016), however the OS that our customers have installed and use can be older, such […]

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Everything You Need to Know About Ransomware Attacks (But Were Afraid to Ask)

Ransomware Attacks Ransomware has been in the news a lot in recent weeks following attacks on businesses (less-publicized) and hospitals (Kentucky, Three Hospitals, CA Hospital, etc.). As a service to the healthcare community, we are providing a centralized resource for information on the issue, as well as links to pro-active and reactive remediation. What is Ransomware? According to Trend Micro, Ransomware is a type of […]

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Our Answers to the Top 5 Questions on Downtime Patient Verification (DPV)

Downtime Patient Verification (DPV) works with our NetSafe business continuance product, which ensures that the latest patient information is available in the event of an HCIS downtime or a system failure. Using that information, DPV can generate and print bar-coded patient ID wristbands which can then be scanned against that patient’s paperwork for a correct match. Q: What is the primary benefit of […]

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Ensuring an Effective Product Implementation

When customers are getting ready to implement one of our software products, they want to make sure they perform certain tasks and allocate the resources necessary to make the implementation effective and executed in a timely fashion. Here’s a check list of action steps for you: Have your server set up. Before any implementation begins, customers need to have the right […]

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The Reality (or Myth) of Interoperability: Is it the Death of Plug and Play?

When interoperability was introduced, the thinking was that it would simplify everything and lead to a virtual integration of disparate applications. Technology would be plug and play, seamlessly and automatically working together. However, that has proven to not be the case. Although interoperability in essence seems simple, there is a lot that can go wrong with it, and it is […]

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