Hardware Requirements

The following requirements are for new installations and implementations. Existing installations should be compatible with the latest versions of software unless otherwise indicated.

NetSafe System Requirements (Minimum)

 Server (physical or virtual)

  • Operating System: Microsoft Windows Server 2016, 2012 R2, 2012, 2008 R2, and 2008 - 64-bit version (Recommended) or 32-bit
  • Processor: Quad Core 2 GHz or higher
  • Memory: 4 GB of free memory, or greater
  • Storage: 120 GB data drive (separate from OS drive recommended), RAID optional
  • Resolution: 1366 x 768


  • Operating System:  Windows 10, 8.1, 8, 7 - 64-bit version (Recommended) or 32-bit
  • Processor: 1 GHz or higher
  • Memory: 2 GB
  • Storage: 2 GB dedicated to the Client Application
  • Resolution: 1366 x 768 resolution
  • Software: PDF viewer (e.g. Adobe Reader)

NetDelivery System Requirements (Minimum)

Server (physical or virtual)

  • Microsoft Windows Server 2016, 2012 R2, 2012, 2008  R2, and 2008 - 64-bit version (Recommended) or 32-bit
  • Quad Core Processor - 2 GHz or Higher
  • 4 GB of free memory or above
  • 120 GB storage (separate from OS drive recommended), RAID optional
  • (Physical server) PCIe slot (at least one free slot for modem in NetDelivery and NetFax)

Recommended Fax Hardware

NetFax, Desktop Fax and NetDelivery support (physical) modem cards, modem servers and/or NetFoIP. The following lists these options, along with some of their characteristics:

Physical server only

  • Mainpine IQ Express Fax Board – Four-port or eight-port
    • Super High Speed - supports up to  V.34 (33600 BPS) fax speed
    • PCI-Express 2.5Gbps Single Lane (x1) Link supports all x1, x4, x8 and x16 PCI-Express slots
    • Supports widest range of applications
    • Model#’s
      • RF5122 / IQ Express 4-Line
      • RF5124 / IQ Express 8-Line
    • View the data sheet
  • Data Media Gateways
    • Dialogic DMG 1000 Media Gateway by Sangoma
    • Dialogic DMG 2000 Media Gateway by Sangoma
    • View Details

Physical or Virtual Server

  • NetFoIP – Requires NetDelivery (or NetDelivery - Fax Only)
    • VoIP/FoIP compatible
    • Software connects to SIP (Session Initiation Protocol) Trunk via
      • Internal PBX (Private Branch Exchange)
      • SIP Trunking Service provider
      • Media Gateway (see below)
    • 38, G.711 (SoftFax)
    • ECM (Error Correction Mode) for fast and reliable fax transmission
    • DID (Direct Inward Dialing) support for inbound fax
    • Failover option available
    • PRI (Primary Rate Interface) or PSTN (public switched telephone network) compatibility can be provided by a supported Media Gateway.
  • Note: Media Gateway must be purchased separately by site.
    • Additional software may be required for the following
      • MFP (Multi-Function Printer) support
      • Encryption support
      • Compatibility with PBX or SIP Providers not found on Interoperability List.
    • Current Interoperability List available upon request